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Tilt The Balance With Technical Training

Understanding Your PC

This workshop is designed for the non-technical PC users in your organisation, people with management or administrative backgrounds, who may feel at ease with computer technology, and whose computer skills may need sharpening or bringing quickly up to date.

Target Audience
Teaching Approach
Course Objectives
Course Content



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TARGET AUDIENCE :

This course is designed for the non-technical PC users in your Organisation, people with management or administrative backgrounds, who may feel at ease with computer technology, and whose computers skills may need sharpening or bringing quickly up to date.

This course will demystify the PC and teach you what you need to know to work effectively with yours. You will learn how to increase productivity dramatically, enjoy your work more and increase your value in the workplace. As a direct result of this course you will have the confidence to assemble your PC, install, remove and upgrade software along with many other things


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TEACHING APPROACH :

The teaching approach contains a mix of lectures & practical work. The course is non-technical in nature and although you will be shown what's inside your PC and how it works, the main emphasis will be on making your PC work for you. The teaching is by interactive presentation, using a real PC system unit for demonstrations, OHP and hands on exercises.


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COURSE OBJECTIVES :

This course is ideal if you would like to increase their PC knowledge and have a better understanding of how it works and what it does. If you sometimes feel helpless and frustrated by your PC and you feel that it is time that you took control. If you are always having to call one of the 'experts' to come and sort out a problem. If you are a first time PC user or you manage PC users.


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COURSE CONTENTS :

Components of a PC

Assembling the pieces
Where do the cables go?
Recognising port connectors
What happens when you turn it on?
Testing the hardware
Bootstrapping the computer
Loading the operating system

Understanding operating systems

The history of operating systems
How does it work?
The components of an OS

A review of operating systems

Dos
Windows 3, 95 and NT
OS/2
UNIX

Files, Directories and Folders

File naming conventions
File extensions
Tree structures
Directory navigation
Interpreting pathnames

MS-DOS - the original OS

What is DOS?
The COMMAND.COM interface
AUTOEXEC.BAT and CONFIG.SYS files

Microsoft Windows


Why work with windows?
Graphical User Interface (GUI)
How to manage w window
Icons, taskbars and menus
Dialogue boxes
System shutdown

Performing common operations

Installing new software
Formatting and duplicating diskettes
Emergency file recovery
Changing the date and time

 

Hardware Overview

A peek inside the case
The system board and CPU
RAM Memory
Understanding disk storage
How a drive works
Measuring disk drive capacity
Using write protection

Removable disk media

CD-ROM read and write drives
ZIP and JAZZ drives
SyQuest Drives

Input devices

Keyboards, mice and joysticks
Monitors and scanners
PC Video standards / Video adapter cards

Protecting your computer

Viruses and how they destroy
How they are transmitted / received
How they spread
Eradicating viral infections
Vaccinating your computer

File Backup

Using tape drives
Backup programs

Local Area Networks (LANS)

What is a network
How does it function?
Peer to peer networks
Using windows based LANs
E-Mail, file sharing, printer sharing

Computer Communications

Your PC as a FAX machine
Electronic Mail
Transferring files

The Internet

What is the Internet?
Using the Internet as a tool for finding drives and upgrades
Finding help for your PC problems



Critical Skills (UK) LTD
Tapton Park Innovation Centre
Brimington Road
Chesterfield
Derbyshire
S41 0TZ
Tel : +44 (0) 1246 557 873
Fax : +44 (0) 1246 230 055
information@critical-skills.co.uk